Technical Problems

• Equipment not plugged into power
• IP address not input correctly
• IP Gateway not configured correctly
• Incorrect IP dialed for target site
• External speakers not turned up
• Audio not switched from handset to speaker
• Rj-45 not plugged into wall
• Endpoint not dialed into conference
• Network connection for 323 misconfigured
• Document Camera instead of Room Camera
• Incorrect type camera selected - comp, s-video

Event Problems

• No training for facilitator
• No training for site contact
• No training for support personnel
• No event contact phone numbers for Originating and Receive sites
• No backup plan for continuing the event in case of equipment or connection problems.
  Example of a backup plan: Have a speakerphone in the room.