Bollinger Mill and Bridge - Cape Girardeau

REAL Service Options and Fees

FY14 REAL Service Options and Fees

MOREnet offers a variety of membership options, each designed to provide members with the greatest flexibility to reduce costs while continuing to receive the services their organizations need most. Public libraries that are MOREnet members are part of the REAL Program.

MOREnet fees for REAL members are paid partly by the members and partly from funds appropriated to the State Library through House Bill 12. House Bill 12 funding has remained flat over the past few years and as yet is still undetermined for FY14. Please know that the Missouri State Library is committed to keeping REAL Program fees as consistent from year to year as actual funding allows.

Please be aware that the REAL Program funding cannot be guaranteed and in the case of a lack of state funding, the published MOREnet member rate would apply for all applicable services.

The following is a summary of the REAL Program FY14 fees based on level funding in FY14 for the House Bill 12 appropriation:

  • For FY14, REAL members will pay the same amount as in FY13 for Service Packages (Full and Basic).
  • The Network Connectivity Fee has been reduced due to continued bandwith growth across all member network connections in FY12. Please see the fee chart below.
  • The REAL Program will continue to fund 100% of the Managed Connection Fee for all connections.
  • The REAL Program will continue to fund the cost of each Internet connection after applicable E-rate discounts.
  • Libraries may also choose to purchase annual router maintenance on their router through MOREnet, at the library’s expense. MOREnet will work with each library to determine appropriate maintenance levels and costs.

What’s Changing:

  • As mentioned above, the Network Connectivity Fee has been reduced for FY14.

Flexible Service Options

Membership service levels are flexible to meet the varying needs of each member. Choose the combination of MOREnet services that works best for your organization:

  • Membership services and connectivity
  • Membership  services only
  • For-fee services
  • Connectivity only

Membership Service Packages (MSP)

MOREnet will continue to offer two options, designed to provide members with the greatest flexibility to select the services that they require.

Members may select from two service packages and two pricing terms; choose one-year pricing or a discounted three-year term and save even more. Whether your organization uses all the services MOREnet offers or just a few, we have the membership package for you.

Full-Service Membership The Best Value!

MOREnet’s Full-Service Package is the most popular selection purchased by the majority of our members. It is designed to provide member organizations with the broadest range of services and the support and reliability that they’ve come to count on over the years. No planning ahead or budgeting for a specific number of calls, training seats or videoconferencing hours is needed. For-fee services are optional and sold separately.

Services included with the Full-Service Package:

  • EBSCO and Gale online resource database access (these online resources are funded through a contract with the Missouri State Library, assumes level-funding of the REAL appropriation in House Bill 12 for FY14)
  • LearningExpress Library online resource which includes access to over 300 online academic and licensing practice tests
  • Unlimited technical support, network consulting and non-connection related network security services*
  • Unlimited videoconference end-point bridging and support
  • Unlimited technical training**
  • Unlimited web seminars offered by MOREnet
  • Unlimited E-rate support and training for K-12 schools and public libraries
  • Discussion list set up and subscriptions

FY14 REAL Full-Service Packages, including the subsidy provided by the REAL program.

The three-year service package is paid annually for three years.

Public Library Tax Revenue MOREnet One-year Annual Fee REAL Member One-year Annual Fee MOREnet Three-year Annual Fee REAL Member Three-year Annual Fee
$0-$24,999 $1,000 $150 $800 $120
$25,000-$74,999 $1,000 $500 $800 $400
$75,000-$124,999 $1,000 $1,000 $800 $800
$125,000-$249,999 $3,700 $2,035 $3,300 $1,815
$250,000-$399,999 $6,400 $3,515 $5,800 $3,135
$400,000-$599,999 $11,800 $4,544 $10,800 $4,118
$600,000-$999,999 $11,800 $6,080 $10,800 $5,510
$1,000,000-$2,999,999 $14,500 $9,100 $13,300 $8,300
$3,000,000 or greater $14,500 $11,800 $13,300 $10,800

*Members choosing to purchase connectivity through MOREnet have full access to network security services. Any member that does not have a MOREnet-managed connection will access network security services as part of its membership services package selection.

**Training at your organization’s location requires reimbursement of MOREnet’s actual travel expenses.

Basic Service Package

MOREnet's Basic Service Package includes a base amount of support for MOREnet’s most popular services: training, network consulting and videoconferencing and provides the opportunity for members to purchase additional service in these areas, as needed. This package provides the greatest flexibility for members to lower costs and only purchase the service(s) you need, as you need them.

Services included with the Basic Service package:

  • EBSCO and Gale online resource database access (these online resources are funded through a contract with the Missouri State Library, (these online resources are funded through a contract with the Missouri State Library, assumes level-funding of the REAL appropriation in House Bill 12 for FY14)
  • LearningExpress Library online resource which includes access to over 300 online academic and licensing practice tests
  • 10 hours of network consulting support per fiscal year including non-connection related network security services* (Additional hours may be purchased separately)
  • 50 hours of videoconference end-point bridging per fiscal year (Additional hours may be purchased separately)
  • Online technical training (Classroom training may be purchased separately)
  • Unlimited web seminars offered by MOREnet
  • Unlimited E-rate support and training for K-12 schools and public libraries
  • Discussion list set up and subscriptions

FY14 REAL Basic Service Package, including the subsidy provided by the REAL program.

The three-year service package is paid annually for three years.

Public Library Tax Revenue MOREnet One-year Annual Fee REAL Member One-year Annual Fee MOREnet Three-year Annual Fee REAL Member Three-year Annual Fee
$0-$24,999 $650 $98 $450 $68
$25,000-$74,999 $650 $325 $450 $225
$75,000-$124,999 $650 $650 $450 $450
$125,000-$249,999 $3,000 $1,650 $2,600 $1,430
$250,000-$399,999 $5,350 $2,850 $4,750 $2,470
$400,000-$599,999 $10,050 $3,799 $9,050 $3,373
$600,000-$999,999 $10,050 $5,083 $9,050 $4,513
$1,000,000-$2,999,999 $12,400 $7,700 $11,200 $6,900
$3,000,000 or greater $12,400 $10,050 $11,200 $9,050

*Members choosing to purchase connectivity through MOREnet have full access to network security services. Any member that does not have a MOREnet-managed connection will access network security services as part of its membership services package selection.

**Custom pricing will be provided for Affiliate-eligible organizations with more than 750 full-time employees.

Members selecting the Basic Service Package may purchase additional services as needed.

Additional Service Pricing:

Videoconference end-point bridging hour $10 per hour per site
Classroom training $100 per attendee per full day
$50 per attendee per half day
Network consulting $90 per hour

Connectivity Options

Network Circuit Orders: As circuits are added, renewed or upgraded, member organizations are responsible for any one-time and recurring vendor costs, including any early termination penalties that may be incurred. An authorized member signature is required before circuit orders will be placed.

Non-MOREnet Connection Option: Members may elect to order network connections through MOREnet or may choose to procure a network connection from a third-party vendor. In order to access MOREnet membership services, organizations must pay the appropriate membership service package fees and any other service fees, as applicable. For-fee services are optional and sold separately.

Network Connectivity Fee (NCF)

For FY14, due to continued member bandwidth growth and reduced MOREnet backbone and Internet access costs, MOREnet is pleased to announce additional reductions in the NCF.

The NCF is based on the bandwidth for each connection a member organization is receiving from MOREnet. It covers the costs related to bringing member connections into the MOREnet backbone, Internet access, support of the MOREnet backbone and a connection to Internet2.

The network connectivity fee for branch library connections beyond the largest connection will be assessed as existing circuits are upgraded or renewed, whichever occurs first through June 30, 2013. Beginning July 1, 2013 (FY14) all connections including branch connections will be assessed a Network Connectivity Fee.

REAL Member Network Connectivity Fees, including the subsidy provided by the REAL program*

  FY14 REAL Member Network Connectivity Fee
Bandwidth (Mbps) FY14 MOREnet Network Connectivity Fee Main Branch
1.5 $1,358 $543.20 $814.80
3 $1,995 $798 $1,197
4.5> $2,393 $957.20 $1,435.80
5 $2,525 $1,010 $1,515
6 $2,790 $1,116 $1,674
10 $3,850 $1,540 $2,310
12 $4,220 $1,688 $2,532
15 $4,775 $1,910 $2,865
20 $5,700 $2,280 $3,420
30 $7,550 $3,020 $4,530
40 $9,400 $3,760 $5,640
45 $10,325 $4,130 $6,195
50 $11,245 $4,498 $6,747
60 $12,645 $5,058 $7,587
80 $15,445 $6,178 $9,267
100 $18,240 $7,296 $10,944
150 $22,990 $9,196 $13,794
200 $27,715 $11,086 $16,629
250 $33,450 $12,486 $18,729

Managed Connection Fee (MCF)

The MCF is required for all MOREnet-managed connections. The services included with the MCF include router management, network security services, after-hours connection monitoring, vendor management, and circuit procurement services.

REAL Member Managed Connection Fees, including the subsidy provided by the REAL program*

  MOREnet rate REAL Program rate
Per managed connection $1,700 $0

REAL fees are subject to change based on actual availability of the REAL state appropriation (House Bill 12) and other funding sources each year. Should the REAL Program not be able to subsidize REAL member fees for any year, members will be responsible for the MOREnet fees, as shown above.