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FY15 REAL Service Options and Fees

FY15 REAL Service Options and Fees

Membership at a Glance

Membership Service Packages
FY15 Full Service Package Fees
FY15 Basic Service Package Fees
Additional Fees

Connectivity Options
Network Connectivity Fee
Managed Connection Fee

Service Cancellation Policies

On June 24, 2014 the Governor signed the FY15 budget with a list of withholds that include the full amount of the REAL appropriation which starts July 1, 2014. Since the full amount of the REAL appropriation has been withheld, at this time the State Library is not able to enter into an agreement with MOREnet to subsidize MOREnet and vendor fees for FY15 services. MOREnet is actively working with the State Library and individual libraries to address the withhold impact.

Read Entire Message to Libraries

Web Seminar - FY15 State Funding Restrictions Library Member Overview

Membership at a Glance

Membership in the MOREnet Consortium is flexible to meet the varying needs of each member. Choose the combination of MOREnet services that works best for your organization. All public libraries that purchase a MOREnet Service package are part of the REAL Program. Membership.

  • Membership services and connectivity – Enjoy the best of what MOREnet has to offer by purchasing a membership service package and connecting to MOREnet’s reliable and robust network.
  • Membership services only – MOREnet offers a Full Service and a Basic Service Package. With two service package options, members get the greatest flexibility to select the services that they require most.
  • For-fee services – MOREnet offers a variety of for-fee services to meet the needs of our members in areas of Business Continuity and Disaster Recover, Cloud-based services, Communication Tools, Mobile Videoconferencing, Learning Management Systems and more. To see a list of all of MOREnet’s services, visit our alphabetical service listing.

Membership Comparison

Services Full Service Package Basic Service Package Services Included with Internet Connectivity
E-rate Support and Consulting
Dell Consortium Pricing    
EES Consortium Pricing*  
Discussion List Set-up and Subscriptions  
EBSCO and Gale Online Resources  
LearningExpress Library Online Resources  
HeritageQuest Online Resources  
Technical Support
Network Consulting Unlimited 10 hours per year  
Videoconference End-point Bridging and Support Unlimited 50 hours per year  
Wireless Assessment Surveys Fee Fee  
Network Assessment Surveys Fee for written report Fee for written report  
Technical Training
Web Seminars and Online Training Unlimited Unlimited  
Classroom Training Unlimited Fee  
In-service Training at Member Sites Unlimited Fee  
MOREnet Internet Connection Services
Domain Name Services
Network Security and Support**
Good Net Neighbor    
Internet2    
Network Monitoring    
Blackhole DNS    

*K-12 and Library MOREnet members are eligible for this program. Higher education institutions are not eligible. Some Microsoft EES Program restrictions do apply.

**Members choosing to purchase connectivity through MOREnet have full access to network security services. Any member that does not have a MOREnet-managed connection will access network security services as part of its membership services package selection.

MOREnet fees for REAL members are paid partly by the members and partly from funds appropriated to the State Library through House Bill 12. House Bill 12 funding has remained flat over the past few years and as yet is still undetermined for FY15. Please know that the Missouri State Library is committed to keeping REAL Program fees as consistent from year to year as actual funding allows.

Please be aware that the REAL Program funding cannot be guaranteed and in the case of a lack of state funding, the published MOREnet member rate would apply for all applicable services.

Membership Service Packages (MSP)

MOREnet offers two options, designed to provide members with the greatest flexibility to select the services that they require.

Members may select from two service packages and two pricing terms; choose one-year pricing or a discounted three-year term billed one year at a time. Whether your organization uses all the services MOREnet offers or just a few, we have the membership package for you.

Members may select from two service packages and two pricing terms; choose one-year pricing or a discounted three-year term and save even more. Whether your organization uses all the services MOREnet offers or just a few, we have the membership package for you.

Full-Service Membership

MOREnet’s Full-Service Package is the most popular selection, purchased by the majority of our members. It is designed to provide member organizations with the broadest range of services and the support and reliability that they’ve come to count on over the years.

No planning ahead or budgeting for a specific number of calls, training seats or videoconferencing hours is needed. In many cases, just a few training classes or special events will pay for the difference between a Full-Service package and a Basic package. For-fee services are optional and sold separately.

Services included with the Full-Service Package:

  • EBSCO and Gale online resource database access (these online resources are funded through a contract with the Missouri State Library, assumes level-funding of the REAL appropriation in House Bill 12 for FY15)
  • LearningExpress Library online resource which includes access to over 300 online academic and licensing practice tests, the Job & Career Accelerator, Popular Software Tutorials and Workforce Skills for 21st Century Success
  • HeritageQuest online resource access to a comprehensive database of American genealogical sources—rich in unique primary sources, local and family histories, and finding aids
  • Access to Consortium Pricing including Microsoft EES* and Dell
  • Unlimited technical support and network consulting
  • Unlimited videoconference end-point bridging and support
  • Unlimited technical training**
  • Unlimited web seminars offered by MOREnet
  • Unlimited E-rate support and training for K-12 schools and public libraries
  • Discussion list set up and subscriptions

*K-12 and Library MOREnet members are eligible for this program. Higher education institutions are not eligible. Some Microsoft EES Program restrictions do apply.

FY15 REAL Full-Service Packages, including the subsidy provided by the REAL program.

The three-year service package is paid annually for three years.

Basic Service Package

MOREnet's Basic Service Package includes a base amount of support for MOREnet’s most popular services: training, network consulting and videoconferencing and provides the opportunity for members to purchase additional service in these areas, as needed. This package provides the greatest flexibility for members to lower costs and only purchase the service(s) you need, as you need them.

Services included with the Basic Service package:

  • EBSCO and Gale online resource database access (these online resources are funded through a contract with the Missouri State Library, (these online resources are funded through a contract with the Missouri State Library, assumes level-funding of the REAL appropriation in House Bill 12 for FY14)
  • LearningExpress Library online resource which includes access to over 300 online academic and licensing practice tests, the Job & Career Accelerator, Popular Software Tutorials and Workforce Skills for 21st Century Success
  • HeritageQuest online resource access to a comprehensive database of American genealogical sources—rich in unique primary sources, local and family histories, and finding aids
  • Access to Consortium Pricing including Microsoft EES*
  • 10 hours of network consulting support per fiscal year (Additional hours may be purchased separately)
  • 50 hours of videoconference end-point bridging per fiscal year (Additional hours may be purchased separately)
  • Online technical training (Classroom training may be purchased separately)
  • Unlimited web seminars offered by MOREnet
  • Unlimited E-rate support and training for K-12 schools and public libraries
  • Discussion list set up and subscriptions

*K-12 and Library MOREnet members are eligible for this program. Higher education institutions are not eligible. Some Microsoft EES Program restrictions do apply.

FY15 REAL Basic Service Package, including the subsidy provided by the REAL program.

The three-year service package is paid annually for three years.

FY15 Full Service Package Fees (July 1, 2014 - June 30, 2015)

Public Library Tax Revenue MOREnet One-year Annual Fee REAL Member One-year Annual Fee MOREnet Three-year Annual Fee REAL Member Three-year Annual Fee
$0-$24,999 $1,040 $190 $816 $136
$25,000-$74,999 $1,040 $540 $816 $416
$75,000-$124,999 $1,040 $1,040 $816 $816
$125,000-$249,999 $3,848 $2,183 $3,366 $1,881
$250,000-$399,999 $6,656 $3,771 $5,916 $3,251
$400,000-$599,999 $12,272 $4,916 $11,016 $4,284
$600,000-$999,999 $12,272 $6,552 $11,016 $5,726
$1,000,000-$2,999,999 $15,080 $9,680 $13,566 $8,566
$3,000,000 or greater $15,080 $12,380 $13,566 $11,066

**Training at your organization’s location requires reimbursement of MOREnet’s actual travel expenses.

FY15 Basic Service Package Fees (July 1, 2014 - June 30, 2015)

Public Library Tax Revenue MOREnet One-year Annual Fee REAL Member One-year Annual Fee MOREnet Three-year Annual Fee REAL Member Three-year Annual Fee
$0-$24,999 $676 $124 $459 $77
$25,000-$74,999 $676 $351 $459 $234
$75,000-$124,999 $676 $676 $459 $459
$125,000-$249,999 $3,120 $1,770 $2,652 $1,482
$250,000-$399,999 $5,564 $3,064 $4,845 $2,565
$400,000-$599,999 $10,452 $4,107 $9,231 $3,511
$600,000-$999,999 $10,452 $5,485 $9,231 $4,694
$1,000,000-$2,999,999 $12,896 $8,196 $11,424 $7,124
$3,000,000 or greater $12,896 $10,546 $11,424 $9,274

Members selecting the Basic Service Package may purchase additional services as needed.

Additional Service Pricing:

Videoconference end-point bridging hour $10 per hour per site
Classroom training $100 per attendee per full day
$50 per attendee per half day
Network consulting $90 per hour

Connectivity Options

Network Circuit Orders

As circuits are added, renewed or upgraded, member organizations are responsible for any one-time and recurring vendor costs, including any early termination penalties that may be incurred. An authorized member signature is required before circuit orders will be placed.

In order to access MOREnet membership services, organizations must pay the appropriate membership service package fees and any other service fees, as applicable. For-fee services are optional and sold separately.

Network Connectivity Fee (NCF)

Due to continued record growth across all member network connections in Fiscal Year 2013 (FY13) and this same record growth projected for FY14, MOREnet is able to reduce the annual Network Connectivity Fee for a fifth consecutive year. For FY15, connected members will realize a Network Connectivity Fee decrease between 3 and 12 percent.

The NCF is based on the bandwidth for each connection a member organization is receiving from MOREnet. It covers the costs related to bringing member connections into the MOREnet backbone, Internet access, support of the MOREnet backbone and access to Internet2.

The network connectivity fee for branch library connections beyond the largest connection will be assessed as existing circuits are upgraded or renewed, whichever occurs first through June 30, 2014.

REAL Member Network Connectivity Fees, including the subsidy provided by the REAL program*

FY15 REAL Member Network Connectivity Fees (July 1, 2014 - June 30, 2015)

  FY15 REAL Member Network Connectivity Fee
Bandwidth (Mbps) FY15 MOREnet Network Connectivity Fee Percent Change from FY14 Main Branch
1.5 $1,317 -2.98% $526.80 $790.20
3 $1,914 -4.06% $765.60 $1,148.40
4.5 $2,271 -5.08% $908.40 $1,362.60
5 $2,390 -5.35% $956 $1,434
6 $2,628 -5.81% $1,051.20 $1,576.80
9 $3,342 -6.78% $1,336.80 $2,005.20
10 $3,580 -7.01% $1,432 $2,148
12 $3,896 -7.68% $1,558.40 $2,337.60
15 $4,370 -8.48% $1,748 $2,622
20 $5,157 -9.53% $2,062.80 $3,094.20
30 $6,707 -11.17% $2,682.80 $4,024.20
40 $8,257 -12.16% $3,302.80 $4,954.20
45 $9,032 -12.52% $3,612.80 $5,419.20
50 $9,822 -12.65% $3,928.80 $5,893.20
60 $11,122 -12.04% $4,488.80 $6,673.20
80 $13,722 -11.16% $5,488.80 $8,233.20
100 $16,324 -10.5% $6,529.60 $9.794.40
150 $20.924 -8.99% $8,369.60 $12,554.40
200 $25,502 -7.98% $10,200.80 $15,301.20
250 $29,002 -7.09% $11,600.80 $17,401.20

Managed Connection Fee (MCF)

The MCF is required for all MOREnet-managed connections. REAL Member Managed Connection Fees, including the subsidy provided by the REAL program*

  MOREnet rate REAL Program rate
Per managed connection $1,300 $0

REAL fees are subject to change based on actual availability of the REAL state appropriation (House Bill 12) and other funding sources each year. Should the REAL Program not be able to subsidize REAL member fees for any year, members will be responsible for the MOREnet fees, as shown above.

Service Cancellation Policies

As members make selections with MOREnet for network connections, network-related services or membership services, MOREnet commits specific resources and expenses to ensure service delivery for all members. To protect the consortium as a whole and buffer all members from the financial variability as membership and service levels shift, MOREnet must ensure that any costs incurred are recovered. An authorized electronic signature from each member organization will be required when ordering network connections.

The following early termination penalties will apply:

One-year Membership Service and Managed Connection Fees:
Should a member elect to cancel service within the one-year service period, MOREnet will follow these guidelines:

Cancellation effective between July 1 and Sept. 30: Fee pro-rated monthly for up to three-months
Cancellation effective between Oct. 1 and June 30: Full annual fee charged

Three-year Membership Service Fees:
Should a member elect to cancel membership services before the end of the three-year service period, the member shall be responsible for the full price differential between the one- and three-year fee, 10 percent of the pro-rated remaining service period fee and an administrative processing fee of $250.

MOREnet Network Connectivity Fees:

MOREnet will review network connectivity fee cancellation costs with each member upon notification of cancellation. Members should provide at least 60 days' notice on all cancellations so we may work with you to avoid additional costs, as most vendors require at least 30 days' notice to cancel circuits.

Vendor Network Connection Fees:

Early termination penalties, as per the current vendor and circuit contract, will apply. Member is responsible for 100 percent of any termination penalty due to early circuit termination. 

*FY15 pricing is valid as of Dec. 19, 2013, and is subject to change based on variances in actual members and funding sources, such as the REAL state appropriation through House Bill 12.