Gale Databases

Instructions on Accessing Usage Statistics

This document provides instructions for accessing usage statistics for the Business and Company Resource Center. Usage statistics have also been retained for the DISCovering* Collection. Some pages may take up to several minutes to load due to the nature of the information being provided.

Accessing Usage Statistics

1. To access usage statistics, go to http://infotrac.galegroup.com/itconfig/more_000. This link may launch a separate browser window.

   User name: stats
   Password: report

2. Find the Organization's Location Name in the right hand column of the Location Summary.

3. Make a note of the Location ID, which is in bold, just above your Location Name.

4. Click on the Reports link in the menu on the left. The page may take some time to load. A bookmark of this report at this point will only last 24 hours. This step-by-step process to access usage statistics will then have to be repeated.

5. Find the Organization's Location ID in the left hand side of the window.

6. Select a viewing option:

1. View Now: Generate and view a usage report online
2. E-mail: Generate a usage report and send it to an e-mail address

3. Sign Up for Monthly: Sign up for a monthly report and have it sent to an e-mail address

7. Under some conditions of heavy usage, attempting to view reports online may time-out. If this occurs, the message, “We're sorry! We were unable to generate your usage report within a reasonable time frame. Please request e-mail delivery.” will be generated. If this happens:

1. Click OK.
2. Click Reports in the menu on the left.

3. Click E-mail to choose that function.

8. When all tasks have been completed, click Exit in the menu on the left side.