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Requirements for Service Eligibility and Pricing Ordering and Upgrading Support Definitions

Internet Connection

Internet Connection Home Internet Connection Support Router Management Quality of Service Bandwidth Management Connection Upgrade Process MOREnet Technical Support

Internet Connection

An Internet connection is a standard MOREnet service. MOREnet provides member sites with a router and circuit for access to the Internet. MOREnet monitors the provided circuit and router and will respond to problems with either. See Eligibility and Pricing below for additional information.

Requirements for Service

Members are required to provide:

• Electrical power and a physically-secure location for the router.
• An Ethernet connection from their network to the MOREnet router. The connection can be made using either copper cable or fiber. 
• A second Ethernet connection for video equipment, if needed to avoid compatibility issues between the video equipment and a firewall. (Optional)
• Trained contacts at the site who can check the router indicator lights and switch electrical power on/off. MOREnet will provide training for the contacts, if needed.

Eligibility and Pricing

K-12, public libraries and public higher education organizations receive Internet connectivity as described in their program guidelines. Costs associated with service requests outside of the program are the responsibility of the member. Affiliates and private higher education organizations are responsible for all associated costs. Please contact your program manager for pricing information. (See MOREnet Programs for program descriptions and program manager contact information.)

Ordering and Upgrading

If your organization is not currently a member of MOREnet, please contact the appropriate program manager for information on becoming a member.

Current members who wish to add one or more connections or increase bandwidth at a current connection should follow the Connection Upgrade Process.

Support

Internet Connection Support

MOREnet Technical Support

Definitions

Bandwidth. The amount of information or data that can be sent over a connection at one time. Bandwidth is normally stated in the number of megabits per second (Mbps) that can be sent.

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