Related Services
Network Consulting for Member Networks
MOREnet offers support on local and wide area networks. This can include connecting to and using MOREnet resources, or member-owned servers, routing devices and other networking technologies.
Features and Benefits
Support is available in the form of troubleshooting, consulting, design and analysis. MOREnet's Network Consulting staff also help write, find and research some of the articles for MOREnet's KnowledgeBase,
Eligibility
All MOREnet members are eligible to receive support, but end-users should work through their local technical support groups.
Accessing the Service
Contact MOREnet Network Consulting at (800) 509-6673 or (573) 884-7200 and select the phone tree option for technical support, by e-mail to help@more.net, or by submitting a ticket using MyMOREnet.
Normal hours of operation for Network Consulting are Monday -Friday, 7:30 a.m. to 5 p.m., excluding University holidays.
Network Consulting Pricing
Access to Network Consulting is included with MOREnet membership. However, there are times when you need more professional consulting which would require a MOREnet Network Consultant to come to your location. If this type of consulting is required, please ask technical support and network consulting for our hourly consulting rate and travel reimbursement policy.
Network Consulting Terms and Conditions
- All services are subject to MOREnet Service Policies.
- Support is provided on a best effort basis and as resources are available. Not all technologies are supported.