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Winter 2008 Session Deadlines Schedule Submission Circuit Mapping and System Maintenance Codec Validation Connection Validation for Non-Member Content Providers Course Testing Failure to Test

Videoconferencing Links

Scheduling a Videoconference Videoconference Scheduling Form Supported Video Software Versions (Updated: Feb. 16, 2006) Troubleshooting FAQs Index by Topic New and Updated Pages (Updated: Oct. 26, 2006) Services Offered by MOREnet Video Contact Video Support Videoconferencing Support Home

Online Learning and Meetings Resources

Live Video Streaming Service Description Support

Deadlines and Important Dates

Schedule Submission

Originating sites should submit videoconferencing class schedules using the Videoconference Scheduling Form. Schedule changes should also be submitted using this form.

MOREnet's Maintenance Window: Circuit Mapping and System Maintenance

MOREnet Video Services performs circuit mapping, codec validation and system maintenance three times each year. (See the table above for dates.) No classes or intersessions will be scheduled during these weeks.

Site facilitators/coordinators and academic scheduling contacts who have questions are welcome to send them to video@more.net.

Codec Validation (Required)

Each site must have its connection validated each semester before it participates in any course. A site should also revalidate its connection whenever it makes a change to its local network infrastructure or video equipment. Sites can contact MOREnet any time during normal business hours to confirm that they can connect with the MOREnet bridge and to check video quality.  Validation helps identify any problems in time to correct them.

Connection Validation for Non-Member Content Providers

If you are bringing content from outside Missouri into a videoconference, please encourage your content provider to validate its connection to MOREnet at least 48 hours before the event.

H.323

• Use the following numbers to perform initial testing.
  1. Register your unit to the MOREnet Gatekeeper at 207.160.131.147.
  2. Dial:
     VS 4000: 207.160.135.202
     Tandberg 880: 207.160.135.215
     Meeting Room for Content Provider Testing: 4698680
• Verify that your IP video equipment is working and you can connect outside your local environment.
• Call MOREnet Video Services at (573) 884-6986 to complete checking your audio and video quality.

ISDN

If you are making your connection by ISDN, please call MOREnet Video Services directly at (573) 884-6986, or in Missouri only at (877) 896-9168, to schedule connection validation.

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Course Testing (Strongly Recommended)

Each course is scheduled on the MOREnet videoconferencing bridge to begin one week before the actual course start date.  MOREnet highly recommends and encourages course testing during the week before the first class starts.

Course testing involves the originating site performing roll call and testing audio and video quality with each of the participating sites for each event. During testing week, Monday - Friday classes are tested at the time the class is first scheduled to meet. Saturday classes will be tested on Friday at a time agreed upon by MOREnet and the originating site.

Problems experienced during testing, along with all test results, should be reported to MOREnet Video Services by the originating site.

Failure to Test

MOREnet recommends that all members participate in testing in order to ensure the best audio and video quality possible. Testing by each participant is crucial to the overall outcome and success of each event. Failure to test during this time may result in problems that adversely affect all participants, not just the problem site. Avoid embarrassment for your organization — participate in advance site testing.

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