Troubleshooting Guides

Before Calling MOREnet Troubleshooting Checklist Site Information General Inforamtion Common Causes of Videoconferencing Problems Supported Video Software Versions H.323 Troubleshooting IP Problems H.323 Video and Firewalls Polycom Polycom Problems Rebooting Polycom Polycom Speed and Duplex Settings Return to: Troubleshooting Home Videoconferencing Support Home   Contact Video Support

Polycom Speed and Duplex Settings

To work properly, codecs must be connected to a switch and the port to which the codec is connected must be "locked down" as follows:

VU 128, 384/512, DCP, DCP MP, V.35

ViaVideo II/PVX

FX and VS4000

*Try both settings, 100/Full and Auto, to determine which works better in your environment.

VSX 7000 and VSX 8000 Series

*Try both settings, 100/Full and Auto, to determine which works better in your environment.