The member will appoint the following key representatives for the Member organization, as applicable for MOREnet Service(s) provided:
- Board Secretary: K-12 only.
- Institutional Representative (IR): Designated official for the organization.
- Security Contact (SC): Individual to interface with MOREnet security staff.
- Billing Contact (BC): Individual to receive invoices and resolve payment issues.
- Information Release Official (IRO): Individual to authorize release of member-specific records, material or information maintained on any MOREnet Services to the member. Unless otherwise notified, MOREnet will assume the Institutional Representative also performs the role of the IRO.
- Video Contact: Individual responsible for some or all aspects of the organization's videoconferencing and streaming activities.
- Primary Technical Contact (TC): Individual responsible for overall coordination of the technology of the organization.
- Technical Contact: Individual responsible for the organization's on-site help with data-connection issues.
- SLA Contact: Individual designated to contact MOREnet after hours in the event a member has a service level agreement.
- E-rate Contact: Individual responsible for the organization's E-rate compliance efforts.
- Online Resources Contact: Individual who provides the organization support for use of MOREnet's Online Resources.