REAL Branch Connections

Posted: May 24, 2011

Policy Update Effective: July 1, 2011

Because of the growth in connectivity needs at existing REAL Program funded library facilities, the REAL Program will no longer be accepting connectivity requests for newly established branches or new requests for current branches without a REAL funded connection.
Branches with existing REAL Program funded connections are still eligible for connection moves or upgrades.

The Missouri State Library and MOREnet offer an enhancement to the REAL program to provide Internet connectivity for public library branches. MOREnet managed connections at branch libraries will enable libraries to enhance resource sharing and implement library automation systems.

The level of E-rate discounts accrued to the REAL program permits it to partially fund dedicated data connections to branch libraries. Branch connections are subject to an annual Network Connectivity Fee based on the size of the connection. The REAL Program fees are listed at  Branch connections provided by the REAL program under this policy are available as long as E-rate discounts and program funding are sufficient to cover costs.  Main connections for new participating libraries are a priority over branch connections.

Data Connections for Branch Libraries

Branch libraries will receive a direct Internet connection. Costs for Internet connections to library branches are partially covered by the REAL program. This includes routers, CSU, installation and monthly costs for data lines.

MOREnet Managed Routers and Connections

MOREnet manages the router or switch (edge device) that is provided as part of the REAL project for all main and branch connections. MOREnet staff have exclusive access and control of the edge device. Please refer to for additional information.

Criteria for Eligibility

Library branches must meet the following criteria:

  • Two computers.
  • Commitment to public access.
  • Open at least 20 hours per week with some evening and/or weekend hours, or have a shared library automation system.
  • Ability to send up to two branch staff to Basic Internet training at MOREnet, available at no cost to the library, including meals, lodging and mileage. Non-paid staff is not eligible for this training.

Starting the Branch Connection Process

Libraries who wish to begin the process of connecting their branches should send an e-mail to with a Point of Contact name and fax number. MOREnet staff will provide the Technology Assessment form for the library to complete for each branch.

In the e-mail, please include the following information:

  1. Names of branches to be connected, operating days/hours for each branch, and estimated service population for each branch.
  2. Date branch connections are required (recommend 30 days prior to installation of library automation system).

Given past experience with Missouri telephone companies, we recommend you begin this process at least 4 months prior to when you need the dedicated data connection. Once the Technology Assessments are returned, MOREnet will order the connections and equipment.

If you have any questions or need assistance, please contact Jeanne Sullivan at (800) 509-6673 or via e-mail at