Videoconferencing Support

MOREnet assists its members with installation, operation and troubleshooting of supported video software versions and equipment and with videoconferences. For more information about videoconferencing services offered by MOREnet, please see the Video Services section of this website.

Contact Information

• Contact MOREnet Video Support
• Support Hours
• Find My MOREnet Contact
• Directory of MOREnet Videoconferencing Sites

Scheduling

• Scheduling a Videoconference
• Deadlines and Important Dates (Scheduled events)
• Videoconference Scheduling Form (Scheduled events)
• Video Meeting Room Service (Same-day events)

Preparation and Planning Tips

• Tips for Successful Videoconferencing
• Videoconferencing Network and Equipment Configuration
• Room Environment and Apparel
• Videoconferencing Resources for Your Classroom
• Preparing for the Event
  Originating site, receive site and presenter preparations. Pre-event validation.
• Videoconferencing Etiquette
  For leaders and participants.

Troubleshooting

• Before Calling MOREnet
• Troubleshooting
• Video Quality of Service (QoS)

Training

• Viewing a Presentation Through ViewStation
• Videoconferencing with Polycom (PPT file; 8,845 KB)
• MOREnet Training Schedule

Index by Topic

H.323
MCU | Gatekeeper | H.323 Codec | H.239 | Troubleshooting

Polycom
Polycom | ViewStation | Troubleshooting

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