Contact Video Support

(573) 884-6986 phone
(877) 896-9168 (Missouri only)
(573) 884-6673 FAX

Support Hours

MOREnet Video support hours will be Monday through Friday, 7:30 a.m. to 5 p.m. Services include assisting with connectivity issues, validations, training, scheduling and streaming support.

MOREnet observes all University of Missouri holidays.

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday following Thanksgiving
  • Christmas Day

While every effort is made to answer each incoming call, in the event of a major outage or unusually high call volume, members may receive voicemail, especially outside of normal support hours. Voicemails are monitored and will be responded to as soon as possible during support hours and requested on-call events.