MOREnet understands that each member organization requires varying levels of internal payment review and approval and we are committed to working with each member and their organization’s requirements. Please note the following payment policy will become effective as of July 1, 2011.
When outstanding invoices reach 60 days, based on the actual invoice date, MOREnet staff will make every effort to contact the organization’s Institutional Representative to discuss the outstanding balance and understand the member’s intent to retain services and submit payment.
Members with outstanding balances over 120 days will receive a final written 30-day notice of service termination. To avoid service interruption, these members should immediately contact MOREnet to discuss their intent to retain services and submit payment.
Members are 100% liable for all membership and connectivity service costs incurred up to the date service is terminated, including any associated early termination penalties. In most instances, third-party contract termination requires a minimum of 30 days notice.